Professional Experience
Taqua Systems (2008 – Present) Senior Sales Engineer
Focused on augmenting forecast objectives while providing technical support for account managers. Specific activities include, but are not limited to:
• Sales Account Support
• Technical Presentations/Demos
• Network Planning
• Generate proposals/Respond to RFX
• Fulfilling business development function for new sales opportunities
- Presented VOIP migration strategy briefings for NXTcomm
attendees
- Maintain channel partner relations for increased sales exposure
• Strategic partnerships liaison and technical prime strategic
partnerships liaison and technical prime
- Define and develop interoperability product plans for partner
applications
- Present WebEx EMS demonstrations
Taqua Systems (2004-2008) Senior TAC Engineer
Primary objective was to enhance quality assurance strategies while promoting customer satisfaction. Responsibilities included:
• Project management of “cutover” life-cycle and new system
installations
• Network engineering and consulting services
• Resolving technical issues
• Post sales support
- Organized and executed a 15,000+ assorted subscriber migration
- Provided database engineering services to ensure systems
compatibility
Taqua Systems (2000-2004) Test Engineer
Operated in SW integration/systems test validation role. Responsibilities included:
• Interoperability testing with partner vendors
• Creating and executing feature test plans
• Field patch verification
• Project Team-lead
- Test Engineering liaison for Packet Interface Card development
- RUS certification “task-force” member
• Interoperability testing
- Performed integration testing for partner BLC systems and
Application Servers
- Designed and implemented automated INET and Hammer test
environment for PRI, SS7, SIP and MGCP protocol verification
Agilent Technologies (July 1999 - August 2000...
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