Tess

8/22/2015
Foxboro, MA

Position Desired

Quality Engineering
Washington, DC; Atlanta, GA; Boston, MA; Charlotte, NC; Richmond, VA
Yes

Resume

CERTIFICATION
ASQ Certified Quality Engineer (CQE), Cert #63644 (December 2014-present)


EDUCATION
Rochester Institute of Technology Rochester, NY 2006-2010
-Bachelor of Science degree in Mechanical Engineering
-Concentration in Spanish Foreign Language and Culture


EXPERIENCE
Quality Engineer at Dorel Juvenile Group Foxboro, MA 2012-present
-NPD quality assurance for juvenile products, including bassinets, bathing solutions, bouncers, feeding boosters, toddler bedrails, baby gates/barriers, high chairs, home safety aids, infant healthcare items, play yards, infant walkers, infant swings, potty training solutions, and juvenile step stools
-Responsibilities include creating quality plans and test plans, coordinating internal physical testing and external regulatory testing (JPMA/ASTM and federally regulated standards), and actively participating in NPD process to ensure quality is designed into products and their manufacturing processes
-Work closely with Consumer Relations for product inquiries and to monitor the marketplace for returns and defective merchandise, and bring that knowledge back into development of new products

Customer Service Representative at Nordstrom Rack Framingham, MA 2011-2012
-Full-time Customer Service

Technical Engineer at BMP America, Inc. Medina, NY 2010-2011
-R&D for printing industry, specializing in web roll assemblies, cassette assemblies, and remanufacture of used cassette cartridges
-Reverse engineering of non-woven textiles, including material testing and analysis

Customer Service Representative at Via Girasole / Pittsford Wines Pittsford, NY 2010-2011
-Part-time Customer Service for gourmet food and wine shop

Mechanical Engineer Team Member for RIT Senior Design Project at Wegman’s Rochester, NY 2010
-Improve ergonomics and efficiency in food prep process, including modification of existing food transport systems to prevent future injuries, both accidental and chronic

Assistant Engineering Designer/Tech at Clough, Harbour, & Associates Roches...

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