Career Focus -- Quality management position focusing on enhancing business values and supplier relations
Experience Summary
• Quality assurance professional with extensive experience in supplier quality, receiving inspection, document control, ISO9000, CAPA, SCAR, root cause analysis, supplier audits, and continuous improvement
• Versatile in project management, change management and strategic/business management
• Highly adept in creating business plans, providing strategic marketing and operational directions for businesses, developing, implementing, and auditing manufacturing processes for internal and external customers
• Possess a diverse unique range of skills, gained from a broad base of functional exposure in quality assurance, standards development efficiency, and leadership services
Education
University of California, Davis, June 1985 Bachelor of Science Biochemistry - GPA: 3.3
ISO 9000 Auditor – Conexant Systems Inc. 2000
Rider University, Lawrenceville, New Jersey, May 2005 Master of Business Administration - GPA: 4.0
Six Sigma Black Belt Certification – January ‘08
PMP® Certification – November 2011
Noteworthy Strengths:
• Expert knowledge in working and partnering with raw material suppliers to ensure continuous improvements
• Extensive knowledge in managing analytical laboratories, incoming receiving inspection, supplier quality management, and document control processes
• Extensive knowledge in ANSI accredited and ISO standards development process
• Outstanding business, technical, and analytical skills
• Successful implementation of numerous analytical procedures, test protocols, material specifications, training procedures, and chemical characterization methods
• Pragmatic implementation and maintenance of ISO9000
• Ability to demonstrate critical thought: able to break down complex issues into crucial elements; apply learning from different arenas to current issue
• Ability to engage and work with virtual teams
• Pragmatic, knowledgeable, and multi-task oriented
Major Accomplishment:
• Led a diverse team of experts to develop a practice guide for navigating complexity in programs and projects
• Served as the U.S. ANSI Technical Advisory Group Secretary for the development of ISO 21500 standard for project management
• Successfully managed the ANSI accreditation audit for the Project Management Institute
• Winner of the Small Business Institute Association National Case Competition in 2005
• Successfully implemented and maintained ISO9002 registration as required by key Conexant’s customers
• Streamlined the qualification and release testing of all incoming materials and reduced significant costs by assessing, auditing and developing relationships with suppliers
• Promptly resolved critical issues and promoted continuous improvements through procedural analytical approaches and engaging key suppliers
• Partnered with raw material suppliers to ensure excellence in performance and built long lasting relationships to reduce chemicals costs
• Detected and resolved several particle issues with key chemical suppliers resulting in significant costs reduction
• Delivered on key facilities improvement projects by reviewing and qualifying bulk chemical systems, automated wet benches, and partnering with suppliers to reduce and eliminate manufacturing defects
• Conexant Value Award – Outstanding team performance for ISO9000 implementation (2001)
• Rockwell Engineer of the Year – Outstanding technical contributions and teamwork to ensure world class chemical quality and for the characterization of CMP slurries (1996)
• Meritorious Disclosure Award – Invention of new testing technique (1996)
• Rockwell Chairman’s Team Award – 200mm Capacity Expansion Team (1995)
• Telecommunications Recognition Award – Exceptional job performance for the successful qualification of Rockwell’s first bulk chemical distribution system (1993)
Professional Experience:
STANDARDS COMPLIANCE SPECIALIST: Project Management Institute (PMI) Newtown Square, Pennsylvania (Jan’10 – Present)
• Ensure compliance with the ISO and ANSI policies and procedures to maintain PMI’s role as Secretariat for ISO/PC236 and ISO/TC258, its Accreditation as a Standards Developing Organization and designation of selected PMI standards as American National Standards
• Participate in product development, outreach to global standards organizations and effective international partnerships, and manage the US Technical Advisory Group to ISO/PC236 and ISO/TC 258
• Conduct internal and external training as needed to ensure full understanding of standards development process and procedure
• Engage and influence stakeholders in change management processes
• Manage the PMI Standards Program Consensus Body
• Manage the Research Informed Standards program for PMI
• Work with volunteers of diverse backgrounds to support PMI Standards product development initiatives
• Manage and continually enhance the document content and control system for PMI Standards Group
• Interact with ANSI as lead compliance specialist for audit processes
BUSINESS CONSULTANT: Business Plan Designer, Phoenixville, Pennsylvania (May’05 – Dec’09)
• Worked as an independent consultant to small businesses and entrepreneurs to create business plans and strategize on key operational approaches
• Conducted market research and created marketing plan and feasibility studies as required by clients
• Planned, facilitated, and led workshops on var...
Login or Register to view the full resume.
