Capella University – Minneapolis, MN
MSIAS, Information Assurance and Security
Graduate Certificate – Network Defense
Dowling College Oakdale, NY
MBA, Information Systems
Empire State College Saratoga Springs, NY
BS, Technology Management
Suffolk County Community College Selden, NY AAS, Telecommunications Technology
CERTIFICATIONS:
Network Cabling Specialist-Fiber and Copper Certifications LaGuardia Community College
Digital Cable Installer - ETA
Certified Alarm Security Technician – ETA
Cisco Certified Technician Data Center CCT
CompTia A+ ce Network+ ce
Certified Computer Service Technician – ETA
EXPERIENCE:
Telecom Company New York, NY
Telecommunications Technical Associate 1/99- Pres
I install, monitor, test and maintain telecommunications and associated electronic equipment and wiring per specifications and operational procedures, both in technical facilities as well as on customer premises. I perform testing and diagnostic procedures on equipment according to published equipment standards. I assemble, install, and/or test transmission equipment channel banks, channel service units (CSU), digital service units (DSU), modems, routers, etc. and remote install of routers, bridges, multiplexers, concentrators, etc. Completing periodic maintenance on company transmissions support equipment. Maintaining new and existing circuits through troubleshooting and fault isolation techniques; utilizing remote test systems to isolate and resolve customer circuit outages. I Coordinate the testing and turn up of service with all involved providers until the customer’s service is up and working.
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