NETWORK ADMIN/ENGINEER
Performance driven information technology professional with 15 years of experience and a track record of success in the utilization of technical, analytical, and managerial skills in network and security technologies, applications, and infrastructure development and support.
* CCNA and CCNP (Router, Switch, and Tshoot) certified.
* Maximize resources and infrastructure processes to lead successful network operations, migrations, installations, and upgrades across a multi-location user environment.
* Utilize advanced skills in the areas of Cisco networking technologies, routing protocols, network and systems design, implementation, troubleshooting, integration, and project management to surpass organizational and customer expectations.
* Coordinate and assist in the design, upgrade, and maintenance of a variety of network configurations, live configurations and troubleshooting of Layer 2 and Layer 3 devices, and in the configuration and troubleshooting of routers, switches, and firewalls.
SKILLS & CAPABILITIES
* Expertise in the areas of load balancing, firewalls, routing protocols, network optimization, wireless networks, network monitoring and security, intrusion detection, web filtering, and VoIP technologies.
* Excellent and adaptive diagnostic and problem resolution skills with the ability to communicate effectively with all levels of an organization, including senior management, technical staff, non-technical end users, and customers.
* Critical thinker with a full understanding of the key elements of systems support methodologies, processes, and systems, and their direct impact on achieving business goals and objectives.
* Well-versed in and demonstrated knowledge of routing protocols and switches as well as inclusive subjects that include EIGRP, OSPF, BGP, MPLS, VPLS, and Metro Ethernet.
TECHNICAL SKILLS
Operating Systems: MS Windows, JUNOS, Linux, Cisco IOS, CATOS, Apple iOS
Networking: QOS, VOIP, ACL, VPN, IPsec, GRE, DNS, DHCP, IPv4, IPv6, Dot1Q, Q-in-Q, Frame Relay, OSPF, BGP, EIGRP, MPLS, VPLS, NAT, Spanning Tree, HSRP, VRRP, SONET, Ethernet, T1, ISDN, PRI, Wireless
Software: MS Office Suite, 5620 SAM Client, Canoga View, Metasolv M6, Remedy, CITRIX, HP OpenView, Cyan Blue Planet
Hardware: Cisco Routers/Switches 6500, 2600, 3400, 3700, 7600, ASA 5500 Firewall, Ericsson SP210/310, Alcatel 7750, Juniper MX480, MX960, Accedian, Cyan, Foundry, BTI.
Testing Tools: Spirent, Putty, Wireshark, SMARTS, Nagios, Netcool, Cacti, CLI, React, Spectrum Analyzer, Oscilloscopes, SAM 5260
Protocols: EIGRP, OSPF , HSRP, VRRP, BGP, SSH , TELNET , NTP, FTP , SIP, TCP, UDP, IPv4, IPv6, ICMP, Spanning Tree, VLAN, frame relay , PPP, ISDN, Ethernet, L2TP, TACACS, Radius
PROFESSIONAL EXPERIENCE
Zayo Group Company, Tulsa, OK January 2014 - Present
IP Network Operations Center Engineer
Sole NOC engineer responsible for the monitoring, troubleshooting, and support of Fortune 500 customer networks, issues, and performance that includes Tier 2 and Tier 3 network troubleshooting and support for the resolution of company-owned network failures, client outages, and layer 1-4 issues. Partner with field personnel, project managers, NOC engineers, and multiple customer organizations to optimize customer IP and Ethernet services to customers.
* Efficiently utilize experience with a range of methodologies and varying customer technologies to manage multiple and diverse platforms across 30 networking vendors.
* Provisioned carrier Ethernet services (EPL/EVPL/ELAN) for turn up and testing.
* Identified and resolved network performance issues for a key customer leading to the restructuring of customer provisioning profile that resolved customer network performance and led to an immediate reduction in documented customer complaints.
* Perform emergency maintenance functions for the immediate resolution of network congestion issues, hardware replacement and configuration changes, and to maintain network availability.
Ericsson Telecom Company, Plano, TX November 2012 - September 2013
IP Backhaul Engineer
Contracted to design Ericsson’s system bandwidth, cables, and scripting requirements, responsible for the execution of cell site router configuration scripting. Responsible for the day-to-day support of network planning and operations, system design, and wireless network performance.
* Contributed to and assisted with Sprint Network’s mobile backhaul integration, migration, testing, and troubleshooting planning and execution to designated cell sites.
* Served in an implementation engineer capacity, turning up the 4G technology and actively enhancing and improving 3G/4G wireless innovations within specific Sprint specifications.
* Member of the Ericsson RAN Transport Engineering team, responsible for managing Sprint’s co...
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