Nat

6/21/2017
Davenport, FL

Position Desired

Healthcare Administrative & Clerical
Davenport, FL
Yes

Resume

Objective
To work for an establishment where I can utilize my years of experience and help the company grow
Education
CERTIFICATION | 2017 | PENN FOSTER
• Certification: Certified billing and coding specialist
o Medical terminology/ anatomy
o Medicaid reimbursement
BACHELORS DEGREE | 2014 | UNIVERSITY OF CENTRAL FLORIDA
• Major: Healthcare Administration

ASSOCIATE DEGREE |2012 | VALENCIA COLLEGE
• Major: Business Administration
Skills & Abilities
• Knowledge of medical terminology / anatomy
• Excellent data entry skills
• Good multi-tasking abilities
• Fully trained in medical billing and coding
• Strong understanding of ICD-10-CM, CPT, HCPCS requirements and procedures
• Good interpersonal skills and the ability to function as a team member
• Experience with fast-paced medical care environments
• Dealt directly with Medicaid Representatives
• Maintained all office records and kept them up to date.
• Coordinated patient schedules and billing
• Supervised over 7 office staff and maintenance crew
• Experienced working with accountants and social workers
Experience
OFFICE COORDINATOR/ MEDICAL CODER |
|2015
• Hired and trained staff according to their assigned duties and responsibilities
• Supervised billing, coding, and collections for physician
• Scheduled appointments for current and future customers
• Maintained medical records according to standards of the county
• Reconciled account information
• Submitted claims to insurance and disputed inquires or rejected claim orders
• Submitted billing statements to patients
• Performed data entry and processing
• Handled workers compensation
• Developed and implemented office policies and procedures according to county stipulation
• Maintained customer satisfaction surveys via phone calls
• Conduct audits and coding reviews to ensure all documentation is accurate and precise
• Assign and sequence all codes for services rendered
• Contact physicians and other health care professionals with questions about treatments or diagnostic tests given to patients with regard to coding procedures

HEALTHCARE ADMINISTRATOR ASSISTANT | GOOD SAMARITAN VILLAGE (INTERNSHIP) |2014
• Worked alongside administrator, human resource manager, payroll and social worker
• Planned, coordinated and monitored the treatment of patients
• Consulted with department managers concerning the operation of their departments to assist in eliminating/correcting problem areas, and improvement of services
• Assisted in improving low census rate
• Advised unit commanders/staff in medical/nonmedical areas of patient evacuation, treatment and tracking
• One on one consultation with patients
• Assisted in the admission and discharge of residents
• Wrote detailed analysis of patients upon arrival and departure
• Processed claims (FMLA, Health Benefits and Unemployment)

OFFICE SUPERVISOR | WILMAUD REALTY CORP | 1996
 Handled financial operations of the property.
 Sent out notices if rent is delinquent.
 Prepared and maintained financial statements.
 Negotiated contracts for janitorial, security, landscaping, trash removal, and other services.
 Investigated and resolved complaints from residents and tenants when services are not properly provided. .
• Directed and coordinated the activities of staff and contract personnel and evaluate their performance.
• Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
• Handled workers compensation
• Pl...

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